USU Smart Link to Inmoment Customer Experience (CX)
migration service
Effortless , no special expertise or coding required. A complete USU Smart Link to Inmoment Customer Experience (CX) data migration software.
USU Smart Link to Inmoment Customer Experience (CX)
Your best tool for USU Smart Link to Inmoment Customer Experience (CX) data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.Effortless procedure
No need to worry about coding or continuously watch each piece of info moved.
Just attach your source and target, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from USU Smart Link to Inmoment Customer Experience (CX)
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Inmoment Customer Experience (CX).Next
Sustained connection between object and people
When migrating your data from USU Smart Link to Inmoment Customer Experience (CX) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to Inmoment Customer Experience (CX)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Inmoment Customer Experience (CX) work
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Prepare
Sign up and go to our migration service.
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Link USU Smart Link
Pick and connect your USU Smart Link service desk with HDM.
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Link Inmoment Customer Experience (CX)
Give access to your Inmoment Customer Experience (CX) account.
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Describe your needs
Let us know what components of your migration you want to fine-tune
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Have your needs estimated
We shall research your application and send you with a total price and a scope of tasks.
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Migrate from USU Smart Link to Inmoment Customer Experience (CX) all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Inmoment Customer Experience (CX) import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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