USU Smart Link to HelpSpot
migration service
Smooth , no special know how or coding required. A complete USU Smart Link to HelpSpot data migration instrument.
Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.Full & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in HelpSpot.Next
Maintained connectivity between object and people
When migrating your data from USU Smart Link to HelpSpot we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from USU Smart Link to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from USU Smart Link to HelpSpot work
Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to HelpSpot.
Connect USU Smart Link
Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
Connect HelpSpot
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpSpot all data
Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from USU Smart Link to HelpSpot.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT