USU Smart Link to HelpSpot
migration service

Smooth , no special know how or coding required. A complete USU Smart Link to HelpSpot data migration instrument.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in HelpSpot.

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Maintained connectivity between object and people

When migrating your data from USU Smart Link to HelpSpot we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to HelpSpot.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect HelpSpot

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpSpot all data

    Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from USU Smart Link to HelpSpot.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HelpSpot import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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