USU Smart Link to Help Sumo
migration service
Trouble-free , no special skill set or coding required. A complete USU Smart Link to Help Sumo data migration software.
USU Smart Link to Help Sumo
The best USU Smart Link to Help Sumo tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick the records you need to transfer and set off with the transition right away.Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and see the wonders happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your information comes unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members can access to your passwords or other information.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from USU Smart Link to Help Sumo
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Help Sumo.Next
Sustained connectivity between object and people
When migrating your records from USU Smart Link to Help Sumo we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Help Sumo work
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Get ready
Sign up and go to our migration tool.
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Link USU Smart Link
Choose and link your USU Smart Link service desk with HDM.
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Link Help Sumo
Give access to your Help Sumo account.
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Outline your business needs
Let us know what parts of your migration you would like to modify
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Have your requirements estimated
We'll investigate your application and get back to you with a price and a scope of tasks.
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Migrate from USU Smart Link to Help Sumo everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Help Sumo import
Our team would be more than happy to perform a custom migration in case you have particular requirements.
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