USU Smart Link to HarmonyPSA
migration service
Trouble-free , no special knowledge or programming required. A complete USU Smart Link to HarmonyPSA data migration tool.
USU Smart Link to HarmonyPSA
The best USU Smart Link to HarmonyPSA tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and observe the wonders happening.Data completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support information.Effortless process
No need to worry about scripting or continuously watch each record moved.
Just link your source and target, choose what you want to take to a new database and allow the system deal with the remainder.
Data dependency
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from USU Smart Link to HarmonyPSA
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in HarmonyPSA.Next
Sustained connection between object and people
When migrating your records from USU Smart Link to HarmonyPSA we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to HarmonyPSA
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to HarmonyPSA work
Get ready
Register and go to our migration wizard.
Connect USU Smart Link
Choose and link your USU Smart Link service desk with HDM.
Connect HarmonyPSA
Give the right to access your HarmonyPSA account.
Detail your needs
Let us know exactly what aspects of your migration you need to fine-tune
Get your needs estimated
We will analyze your application and send you with a price and a scope of tasks.
Migrate from USU Smart Link to HarmonyPSA everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your HarmonyPSA import
Our team would be more than happy to run a personalized migration if you have particular demands.
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