USU Smart Link to Gorgias
migration service
Trouble-free , no special expertise or programming required. A complete USU Smart Link to Gorgias data migration instrument.
USU Smart Link to Gorgias
The best USU Smart Link to Gorgias tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer support information.Easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link your source and target, pick what you want to take to a new database and allow the system do the rest for you.
Data dependency
Your customer data comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our team members can access to your credentials or records.
You can be certain with HDM no data breaches will take place.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we work to propose the most effective migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Gorgias
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Gorgias.Next
Retained connectivity between object and people
When migrating your records from USU Smart Link to Gorgias we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Gorgias work
Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from USU Smart Link to Gorgias.
Link USU Smart Link
Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
Link Gorgias
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Gorgias everything
Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from USU Smart Link to Gorgias.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your Gorgias import
Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff …
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while …
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we …