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USU Smart Link to Gmail
migration service

Trouble-free , no special know how or programming required. A complete USU Smart Link to Gmail data migration instrument.

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There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost critical customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Gmail.

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Sustained connection between object and people

When migrating your records from USU Smart Link to Gmail we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from USU Smart Link to Gmail.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gmail everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from USU Smart Link to Gmail.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Gmail import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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