USU Smart Link to Gluru AI
migration service
Effortless , no special know how or coding required. A complete USU Smart Link to Gluru AI data migration software.
USU Smart Link to Gluru AI
Your best tool for USU Smart Link to Gluru AI data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the wonders happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer support details.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.
Link the platforms, select data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You’re in charge
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it is possible to choose the data arrangement, when it goes, and how.
Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from USU Smart Link to Gluru AI
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Gluru AI.Next
Retained connection between object and people
When migrating your data from USU Smart Link to Gluru AI we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to Gluru AI
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Gluru AI work
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Prepare
Sign up and go to our migration service.
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Connect USU Smart Link
Select and link your USU Smart Link support desk with HDM.
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Link Gluru AI
Grant the right to access your Gluru AI account.
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Outline your needs
Let us know what components of your migration you want to modify
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Get your requirements estimated
We will analyze your case and send you with a price and a scope of tasks.
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Migrate from USU Smart Link to Gluru AI all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Gluru AI import
Our staff would be more than happy to perform a custom migration if you have special needs.
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