USU Smart Link to FuseDesk
migration service

Smooth , no special know how or programming required. A complete USU Smart Link to FuseDesk data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in FuseDesk.

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Maintained connectivity between object and people

When migrating your data from USU Smart Link to FuseDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from USU Smart Link to FuseDesk.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk all data

    When everything's validated, determine a quiet time with the minimal load on the support department and start migrating from USU Smart Link to FuseDesk.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your FuseDesk import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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