USU Smart Link to Front
Effortless , no special knowledge or coding required. A complete USU Smart Link to Front data migration instrument.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information
Strong privacy of your dataThe migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Front.
Retained link between object and peopleWhen migrating your data from USU Smart Link to Front we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from USU Smart Link to Front
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from USU Smart Link to Front work
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from USU Smart Link to Front.
Connect USU Smart Link
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Front everything
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from USU Smart Link to Front.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT