USU Smart Link to Front
migration service

Effortless , no special knowledge or coding required. A complete USU Smart Link to Front data migration instrument.

More details
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Front.

Next

When migrating your data from USU Smart Link to Front we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next


Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from USU Smart Link to Front.

  • Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Front

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Front everything

    Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from USU Smart Link to Front.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Front import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s