USU Smart Link to Freshservice
Extremely easy , no special knowledge or coding required. A complete USU Smart Link to Freshservice data migration software.
Secure and SafeYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Freshservice.
Maintained relation between object and peopleWhen migrating your records from USU Smart Link to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from USU Smart Link to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from USU Smart Link to Freshservice work
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from USU Smart Link to Freshservice.
Connect USU Smart Link
Fill out the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice everything
Once everything's tested, determine a quiet time with the least load on the support team and start migrating from USU Smart Link to Freshservice.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT