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USU Smart Link to Evayadesk
migration service

Extremely easy , no special know how or programming required. A complete USU Smart Link to Evayadesk data migration instrument.

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There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer service information.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just link your source and target, pick what you need to migrate and let the system do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Evayadesk.

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Retained connection between object and people

When migrating your records from USU Smart Link to Evayadesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

  • Get ready

    Register and go to our migration software.

  • Select and connect your USU Smart Link service desk with HDM.

  • Connect Evayadesk

    Give access to your Evayadesk account.

  • Detail your needs

    Let us know what parts of your migration you would like to modify

  • Have your needs estimated

    We'll analyze your application and send you with a price range and a scope of tasks.

  • Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Evayadesk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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