USU Smart Link to Dezide
migration service

Extremely easy , no special skill set or programming required. A complete USU Smart Link to Dezide data migration tool.

More details
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Dezide.

Next

When migrating your records from USU Smart Link to Dezide we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Get ready

    Sign up and go to our migration software.

  • Select and link your USU Smart Link support desk with HDM.

  • Give the right to access your Dezide account.

  • Detail your needs

    Let us know exactly what parts of your migration you want to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Transfer all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Dezide import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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