USU Smart Link to ConnectWise
Trouble-free , no special knowledge or coding required. A complete USU Smart Link to ConnectWise data migration instrument.
Secure and ReputableYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong security of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in ConnectWise.
Maintained relation between object and peopleWhen migrating your records from USU Smart Link to ConnectWise we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from USU Smart Link to ConnectWise
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from USU Smart Link to ConnectWise work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to ConnectWise.
Connect USU Smart Link
Fill out the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to ConnectWise everything
Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from USU Smart Link to ConnectWise.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT