USU Smart Link to ClickDesk
migration service
Effortless , no special expertise or coding required. A complete USU Smart Link to ClickDesk data migration tool.
USU Smart Link to ClickDesk
Your best tool for USU Smart Link to ClickDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer service information.Easy process
No need to worry about coding or continuously watch each record moved.
Just link both platforms, choose what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from USU Smart Link to ClickDesk
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in ClickDesk.Next
Maintained link between object and people
When migrating your data from USU Smart Link to ClickDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to ClickDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to ClickDesk work
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Prepare
Sign-up and go to our migration service.
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Link USU Smart Link
Choose and connect your USU Smart Link service desk with HDM.
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Link ClickDesk
Grant access to your ClickDesk account.
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Express your needs
Let us understand precisely what components of your migration you need to tweak
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Get your preferences estimated
We'll research your application and send you with a price and a scope of tasks.
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Migrate from USU Smart Link to ClickDesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ClickDesk import
Our staff would be more than happy to run a custom migration in case you have special demands.
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