USU Smart Link to Casengo
migration service
Extremely easy , no special expertise or programming required. A complete USU Smart Link to Casengo data migration instrument.
USU Smart Link to Casengo
The best USU Smart Link to Casengo tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service details.Easy process
You don’t have to bother about coding or constantly control each record transferred.
Just link both platforms, choose what you need to migrate and let the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we developed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Simple & effective
In only a few buttons to press it is possible to select the data arrangement, when it goes, and how.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Casengo
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Casengo.Next
Sustained relation between object and people
When migrating your records from USU Smart Link to Casengo we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Casengo work
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Get ready
Sign up and go to our migration software.
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Connect USU Smart Link
Opt and connect your USU Smart Link support desk with HDM.
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Link Casengo
Grant the right to access your Casengo account.
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Express your needs
Let us know what components of your migration you want to fine-tune
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Have your requirements estimated
We will investigate your case and get back to you with a total price and a scope of work.
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Migrate from USU Smart Link to Casengo everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Casengo import
Our team would be more than happy to run a custom migration if you have special needs.
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