USU Smart Link to BugAware
migration service
Extremely easy , no special expertise or coding required. A complete USU Smart Link to BugAware data migration software.
USU Smart Link to BugAware
The best USU Smart Link to BugAware tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the magic happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.Effortless process
You don’t have to bother about coding or constantly control each piece of info transferred.
Just attach your source and target, choose what you need to migrate and allow the Migration Wizard do the rest for you.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your passwords or records.
You may be certain with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a few clicks it will be possible to select the data arrangement, when it goes, and how.
Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from USU Smart Link to BugAware
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in BugAware.Next
Maintained link between object and people
When migrating your records from USU Smart Link to BugAware we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to BugAware
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to BugAware work
Get ready
Sign-up and go to our migration service.
Connect USU Smart Link
Select and connect your USU Smart Link service desk with HDM.
Link BugAware
Grant the right to access your BugAware account.
Clarify your business needs
Let us know what parts of your migration you need to adjust
Get your requirements estimated
We shall analyze your case and get back to you with a price range and a scope of work.
Migrate from USU Smart Link to BugAware all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your BugAware import
Our team would be more than happy to run a personalized migration if you have specific demands.
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