USU Smart Link to Basic Online Service Desk / Help Desk
migration service
Extremely easy , no special expertise or programming required. A complete USU Smart Link to Basic Online Service Desk / Help Desk data migration software.
USU Smart Link to Basic Online Service Desk / Help Desk
The best USU Smart Link to Basic Online Service Desk / Help Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer support details.Automated tool
Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool user friendly as possible.
Attach the platforms, choose data, click ok, and the migration is ready!
Data dependency
Your customer data comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our staff members can see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Basic Online Service Desk / Help Desk
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Basic Online Service Desk / Help Desk.Next
Maintained association between object and people
When migrating your records from USU Smart Link to Basic Online Service Desk / Help Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to Basic Online Service Desk / Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Basic Online Service Desk / Help Desk work
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Get ready
Register and go to our migration wizard.
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Link USU Smart Link
Pick and link your USU Smart Link support desk with HDM.
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Link Basic Online Service Desk / Help Desk
Grant access to your Basic Online Service Desk / Help Desk account.
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Detail your business needs
Let us know exactly what parts of your migration you wish to fine-tune
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Get your requirements estimated
We'll investigate your case and send you with a total price and a scope of work.
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Migrate from USU Smart Link to Basic Online Service Desk / Help Desk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Basic Online Service Desk / Help Desk import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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