USU Smart Link to AnswerIQ
migration service
Extremely easy , no special expertise or programming required. A complete USU Smart Link to AnswerIQ data migration instrument.
USU Smart Link to AnswerIQ
The best USU Smart Link to AnswerIQ tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and see the wonders happening.Data completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer support details.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as possible.
Attach the help desks, select records, click ok, and you’re done!
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.
You may be certain with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from USU Smart Link to AnswerIQ
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in AnswerIQ.Next
Maintained connectivity between object and people
When migrating your records from USU Smart Link to AnswerIQ we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to AnswerIQ
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to AnswerIQ work
Get ready
Register and go to our migration wizard.
Connect USU Smart Link
Select and link your USU Smart Link support desk with HDM.
Link AnswerIQ
Give the right to access your AnswerIQ account.
Clarify your business needs
Let us understand precisely what components of your migration you need to adjust
Have your preferences estimated
We shall analyze your application and get back to you with a the overall cost and a scope of tasks.
Migrate from USU Smart Link to AnswerIQ everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your AnswerIQ import
Our team would be more than happy to run a personalized migration if you have specific needs.
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