USU Smart Link to AnswerHub
migration service
Trouble-free , no special expertise or programming required. A complete USU Smart Link to AnswerHub data migration tool.
USU Smart Link to AnswerHub
The best USU Smart Link to AnswerHub tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.Data completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer support information.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the platforms, select data, click ok, and you’re done!
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we developed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a few clicks you will be able to choose what goes where, when it starts, and in what order.
Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from USU Smart Link to AnswerHub
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in AnswerHub.Next
Sustained connectivity between object and people
When migrating your records from USU Smart Link to AnswerHub we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to AnswerHub
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to AnswerHub work
-
Get ready
Register and go to our migration wizard.
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Connect USU Smart Link
Pick and link your USU Smart Link service desk with HDM.
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Connect AnswerHub
Give access to your AnswerHub account.
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Outline your business needs
Let us understand precisely what parts of your migration you want to adjust
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Get your requirements estimated
We shall investigate your case and send you with a price range and a scope of tasks.
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Migrate from USU Smart Link to AnswerHub all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your AnswerHub import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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