USU Smart Link to Amazon Redshift
migration service

Effortless , no special expertise or coding required. A complete USU Smart Link to Amazon Redshift data migration instrument.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Amazon Redshift.

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Retained association between object and people

When migrating your data from USU Smart Link to Amazon Redshift we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Sign-up and go to our migration tool.

  • Select and connect your USU Smart Link service desk with HDM.

  • Connect Amazon Redshift

    Grant the right to access your Amazon Redshift account.

  • Outline your requirements

    Let us know what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We shall investigate your case and send you with a price range and a scope of work.

  • Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon Redshift import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation
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