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USU Smart Link to 4me
migration service

Effortless , no special skill set or coding required. A complete USU Smart Link to 4me data migration software.

More details
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and let the system deal with the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick what goes where, when it goes, and in what order.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in 4me.

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Sustained association between object and people

When migrating your data from USU Smart Link to 4me we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

  • Prepare

    Sign-up and go to our migration service.

  • Pick and link your USU Smart Link support desk with HDM.

  • Connect 4me

    Grant access to your 4me account.

  • Detail your requirements

    Let us know exactly what parts of your migration you need to adjust

  • Get your preferences estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your 4me import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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