UserVoice import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

More details

Spotless UserVoice import services just for you

Now, there’s no need to bother about any help desk import problems. Full migration from platform to platform with HDM swift and simple.
Less time & money spent
Affordable price, a quick import to the new help desk, and no need to create the migration script. Get it all with HDM service.
Transparent migration course
Just get the customer info ready for transition in advance and begin moving your records. It’s not necessary to deal with everything alone.
Vital data aside
No matter if it is for conformity reasons, or convenience, import your historical data to the target system to keep the track of customer data easier.
Automatic migration

Why spend time transferring things by yourself when a tool can deal with it?

Our migration tool will take care of every record so you don’t have to.

Data relationship integrity

All your customer records will move with the correct structure. Together with its smallest details, all data structure will be maintained.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Data safety

All the passwords you provide throughout the migration procedure are not stored. Only authorized personnel can get access to your email profiles or help desk dashboards.

All the information you provide is under firm protection from any kind of danger.

Arrange your records

It’s not required to perform considerable amount of data audits to start your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to keep and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to make full use of it.

Handy on-screen guides will help you proceed your data fast and effectively. As a result, you can move data just about to any platform you need.

5-star customer service

Our main goal is to make our service as convenient to you as as feasible, and G2 Crowd has already recognized it. We always go after high-level service and proper communication.

Regardless of the way you contact us, we are always ready to resolve your migration queries.


What are the key reasons to import data to UserVoice using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transition custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to UserVoice with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to UserVoice in 6 simple steps

  • Get ready

    In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the UserVoice import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill in the form to enable our migration tool fetch the records.

  • Once you have selected your data source, connect our service with your UserVoice to allow the import

  • Choose objects

    Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to UserVoice will look like and confirm that the records migrates properly

  • Import to UserVoice all data

    Once everything's checked, choose a good time when most of your customers are offline and initiate the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

UserVoice import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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