UserVoice import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import solely.

Swift & Furious

It takes you no longer than 15 minutes to set up the import to UserVoice and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to UserVoice using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to UserVoice with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to UserVoice

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to UserVoice in 6 simple steps

Get ready
In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the UserVoice import.
Connect source Help Desk
Select your current help desk from the catalogue and fill in the form to enable our migration tool fetch the records.
Link UserVoice
Once you have selected your data source, connect our service with your UserVoice to allow the import
Choose objects
Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Run a cost-free demo to find out how your migration to UserVoice will look like and confirm that the records migrates properly
Import to UserVoice all data
Once everything's checked, choose a good time when most of your customers are offline and initiate the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is protected.

Check out our security manual