UserVoice import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

Spotless UserVoice import services just for you

Now, there’s no need to bother about any help desk import problems. Full migration from platform to platform with HDM swift and simple.

Less time & money spent

Affordable price, a quick import to the new help desk, and no need to create the migration script. Get it all with HDM service.

Transparent migration course

Just get the customer info ready for transition in advance and begin moving your records. It’s not necessary to deal with everything alone.

Vital data aside

No matter if it is for conformity reasons, or convenience, import your historical data to the target system to keep the track of customer data easier.

Automatic migration

Why spend time transferring things by yourself when a tool can deal with it?

Our migration tool will take care of every record so you don’t have to.

Data relationship integrity

All your customer records will move with the correct structure. Together with its smallest details, all data structure will be maintained.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Data safety

All the passwords you provide throughout the migration procedure are not stored. Only authorized personnel can get access to your email profiles or help desk dashboards.

All the information you provide is under firm protection from any kind of danger.

Arrange your records

It’s not required to perform considerable amount of data audits to start your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to keep and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to make full use of it.

Handy on-screen guides will help you proceed your data fast and effectively. As a result, you can move data just about to any platform you need.

5-star customer service

Our main goal is to make our service as convenient to you as as feasible, and G2 Crowd has already recognized it. We always go after high-level service and proper communication.

Regardless of the way you contact us, we are always ready to resolve your migration queries.

What are the key reasons to import data to UserVoice using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to UserVoice with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to UserVoice

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to UserVoice in 6 simple steps

Get ready

In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the UserVoice import.
Connect source Help Desk

Select your current help desk from the catalogue and fill in the form to enable our migration tool fetch the records.
Link UserVoice

Once you have selected your data source, connect our service with your UserVoice to allow the import
Choose objects

Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data

Run a cost-free demo to find out how your migration to UserVoice will look like and confirm that the records migrates properly
Import to UserVoice all data

Once everything's checked, choose a good time when most of your customers are offline and initiate the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is protected.

Check out our security manual

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To UserVoice

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.