UserVoice to uCare Help Desk
migration service

Effortless , no special know how or coding required. A complete UserVoice to uCare Help Desk data migration software.

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Your best tool for UserVoice to uCare Help Desk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing critical customer service information.
Simple and easy process

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach your source and target, tick what you want to migrate and let the system deal with the rest for you.

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from UserVoice to uCare Help Desk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in uCare Help Desk.

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Maintained relation between object and people

When migrating your data from UserVoice to uCare Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to uCare Help Desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and connect your UserVoice service desk with HDM.

  • Give access to your uCare Help Desk account.

  • Clarify your business needs

    Let us know what elements of your migration you would like to modify

  • Get your preferences estimated

    We will investigate your application and send you with a price and a scope of tasks.

  • Migrate from UserVoice to uCare Help Desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your uCare Help Desk import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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