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UserVoice to Trakdesk
migration service

Smooth , no special know how or coding required. A complete UserVoice to Trakdesk data migration instrument.

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Your best tool for UserVoice to Trakdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Link the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to choose what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from UserVoice to Trakdesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Trakdesk.

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Maintained connection between object and people

When migrating your data from UserVoice to Trakdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Trakdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect UserVoice

    Pick and connect your UserVoice service desk with HDM.

  • Connect Trakdesk

    Give access to your Trakdesk account.

  • Describe your needs

    Let us know exactly what components of your migration you wish to adjust

  • Get your preferences estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from UserVoice to Trakdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Trakdesk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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