UserVoice to Textline
migration service

Extremely easy , no special skill set or coding required. A complete UserVoice to Textline data migration instrument.

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The best UserVoice to Textline tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer service details.
Simple and easy procedure

No need to worry about scripting or continuously watch each piece of info moved.

Just attach both platforms, tick what you want to migrate and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is everything which is why we designed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from UserVoice to Textline

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Textline.

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Maintained connectivity between object and people

When migrating your records from UserVoice to Textline we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Textline work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your UserVoice support desk with HDM.

  • Give the right to access your Textline account.

  • Describe your requirements

    Let us know what parts of your migration you would like to tweak

  • Have your needs estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from UserVoice to Textline all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Textline import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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