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UserVoice to SysAid
migration service

Trouble-free , no special expertise or coding required. A complete UserVoice to SysAid data migration tool.

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The best UserVoice to SysAid tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost essential customer service details.
Simple and easy process

No need to worry about scripting or continuously watch each record moved.

Just link both platforms, choose what you need to take to a new database and let the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from UserVoice to SysAid

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in SysAid.

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Retained association between object and people

When migrating your records from UserVoice to SysAid we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to SysAid work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from UserVoice to SysAid.

  • Connect UserVoice

    Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SysAid everything

    When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from UserVoice to SysAid.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SysAid import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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