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UserVoice to SMART SERVICE DESK ITSM
migration service

Smooth , no special expertise or coding required. A complete UserVoice to SMART SERVICE DESK ITSM data migration software.

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Your best tool for UserVoice to SMART SERVICE DESK ITSM data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or other information.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from UserVoice to SMART SERVICE DESK ITSM

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in SMART SERVICE DESK ITSM.

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Sustained connection between object and people

When migrating your data from UserVoice to SMART SERVICE DESK ITSM we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to SMART SERVICE DESK ITSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to SMART SERVICE DESK ITSM work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and link your UserVoice service desk with HDM.

  • Give access to your SMART SERVICE DESK ITSM account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your needs estimated

    We shall investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from UserVoice to SMART SERVICE DESK ITSM all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SMART SERVICE DESK ITSM import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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