UserVoice to SherpaDesk
migration service

Trouble-free , no special knowledge or programming required. A complete UserVoice to SherpaDesk data migration tool.

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The best UserVoice to SherpaDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the miracle happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.

Connect the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from UserVoice to SherpaDesk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in SherpaDesk.

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Retained relation between object and people

When migrating your records from UserVoice to SherpaDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to SherpaDesk work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from UserVoice to SherpaDesk.

  • Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SherpaDesk everything

    When everything's tested, find a quiet time with the minimal load on the support staff and start migrating from UserVoice to SherpaDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SherpaDesk import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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