UserVoice to RSTickets!Pro
migration service

Smooth , no special expertise or programming required. A complete UserVoice to RSTickets!Pro data migration instrument.

More details

Your best tool for UserVoice to RSTickets!Pro data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

No need to worry about coding or constantly watch each record transferred.

Just link both platforms, pick what you want to take to a new database and allow the system do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from UserVoice to RSTickets!Pro

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in RSTickets!Pro.

Next

Maintained connectivity between object and people

When migrating your data from UserVoice to RSTickets!Pro we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from UserVoice to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to RSTickets!Pro work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect UserVoice

    Choose and connect your UserVoice support desk with HDM.

  • Give the right to access your RSTickets!Pro account.

  • Describe your needs

    Let us understand precisely what components of your migration you want to modify

  • Have your needs estimated

    We shall analyze your case and send you with a total price and a scope of work.

  • Migrate from UserVoice to RSTickets!Pro everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your RSTickets!Pro import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Book a Call
cancel
%s
— %s