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UserVoice to Remote Support Software
migration service

Effortless , no special knowledge or coding required. A complete UserVoice to Remote Support Software data migration tool.

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Your best tool for UserVoice to Remote Support Software data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from UserVoice to Remote Support Software

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Remote Support Software.

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Retained connectivity between object and people

When migrating your data from UserVoice to Remote Support Software we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Remote Support Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Remote Support Software work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect UserVoice

    Choose and connect your UserVoice service desk with HDM.

  • Connect Remote Support Software

    Give access to your Remote Support Software account.

  • Outline your requirements

    Let us know exactly what aspects of your migration you want to modify

  • Have your preferences estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from UserVoice to Remote Support Software all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Remote Support Software import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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