96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

UserVoice to Remedy IT Service Management
migration service

Smooth , no special know how or programming required. A complete UserVoice to Remedy IT Service Management data migration tool.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from UserVoice to Remedy IT Service Management

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Remedy IT Service Management.

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Maintained association between object and people

When migrating your data from UserVoice to Remedy IT Service Management we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from UserVoice to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from UserVoice to Remedy IT Service Management work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your UserVoice service desk with HDM.

  • Give access to your Remedy IT Service Management account.

  • Explain your needs

    Let us know what elements of your migration you need to modify

  • Get your needs estimated

    We'll analyze your application and send you with a total price and a scope of tasks.

  • Migrate from UserVoice to Remedy IT Service Management everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Remedy IT Service Management import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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