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UserVoice to Relay
migration service

Smooth , no special know how or coding required. A complete UserVoice to Relay data migration software.

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Your best tool for UserVoice to Relay data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on the records you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.
Effortless process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, tick what you need to migrate and let the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from UserVoice to Relay

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Relay.

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Maintained association between object and people

When migrating your data from UserVoice to Relay we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Relay

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Relay work

  • Prepare

    Sign up and go to our migration service.

  • Connect UserVoice

    Pick and connect your UserVoice support desk with HDM.

  • Give the right to access your Relay account.

  • Describe your requirements

    Let us know exactly what parts of your migration you wish to tweak

  • Have your needs estimated

    We'll research your case and send you with a cost and a scope of tasks.

  • Migrate from UserVoice to Relay all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Relay import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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