UserVoice to Relay
migration service
Smooth , no special know how or coding required. A complete UserVoice to Relay data migration software.
UserVoice to Relay
Your best tool for UserVoice to Relay data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just decide on the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and see the magic happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.Effortless process
You don’t have to bother about coding or constantly watch each record moved.
Just attach both platforms, tick what you need to migrate and let the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is everything which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to choose the data arrangement, when it starts, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from UserVoice to Relay
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Relay.Next
Maintained association between object and people
When migrating your data from UserVoice to Relay we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from UserVoice to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from UserVoice to Relay work
-
Prepare
Sign up and go to our migration service.
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Connect UserVoice
Pick and connect your UserVoice support desk with HDM.
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Link Relay
Give the right to access your Relay account.
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Describe your requirements
Let us know exactly what parts of your migration you wish to tweak
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Have your needs estimated
We'll research your case and send you with a cost and a scope of tasks.
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Migrate from UserVoice to Relay all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Relay import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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