UserVoice to Magento HelpDesk Ultimate
migration service

Extremely easy , no special know how or coding required. A complete UserVoice to Magento HelpDesk Ultimate data migration instrument.

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The best UserVoice to Magento HelpDesk Ultimate tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as possible.

Link the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in control

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from UserVoice to Magento HelpDesk Ultimate

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Magento HelpDesk Ultimate.

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Sustained connectivity between object and people

When migrating your records from UserVoice to Magento HelpDesk Ultimate we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Magento HelpDesk Ultimate work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from UserVoice to Magento HelpDesk Ultimate.

  • Connect UserVoice

    Fill out the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    Once everything's tested, find a quiet time with the least load on the support department and begin migrating from UserVoice to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento HelpDesk Ultimate import

Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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