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UserVoice to LiveChat
migration service

Extremely easy , no special expertise or coding required. A complete UserVoice to LiveChat data migration instrument.

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The best UserVoice to LiveChat tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Connect the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Simple & effective

In just a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from UserVoice to LiveChat

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in LiveChat.

Next

When migrating your records from UserVoice to LiveChat we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to LiveChat work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from UserVoice to LiveChat.

  • Connect UserVoice

    Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat everything

    When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from UserVoice to LiveChat.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveChat import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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