UserVoice to LiveChat
migration service
Extremely easy , no special expertise or coding required. A complete UserVoice to LiveChat data migration instrument.
UserVoice to LiveChat
The best UserVoice to LiveChat tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on the records you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.Automated tool
Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.
Connect the help desks, select data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
Information is everything which is why we developed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from UserVoice to LiveChat
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in LiveChat.Next
Retained link between object and people
When migrating your records from UserVoice to LiveChat we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from UserVoice to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from UserVoice to LiveChat work
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Get ready
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from UserVoice to LiveChat.
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Connect UserVoice
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
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Link LiveChat
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to LiveChat everything
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from UserVoice to LiveChat.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your LiveChat import
Our team would be more than happy to run a personalized migration if you have specific demands.
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