UserVoice to LiveHelpNow
migration service

Extremely easy , no special skill set or programming required. A complete UserVoice to LiveHelpNow data migration tool.

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The best UserVoice to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target solution and see the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from UserVoice to LiveHelpNow

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in LiveHelpNow.

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When migrating your records from UserVoice to LiveHelpNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to LiveHelpNow work

  • Get ready

    Sign-up and go to our migration software.

  • Connect UserVoice

    Opt and link your UserVoice service desk with HDM.

  • Grant the right to access your LiveHelpNow account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you want to tweak

  • Have your requirements estimated

    We will research your case and send you with a the overall cost and a scope of work.

  • Migrate from UserVoice to LiveHelpNow all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveHelpNow import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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