UserVoice to Kayako
migration serviceHelp Desk Migration partner of Kayako

Effortless , no special knowledge or programming required. A complete UserVoice to Kayako data migration software.

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Your best tool for UserVoice to Kayako data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and observe the miracle happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface accessible as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from UserVoice to Kayako

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Kayako.

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Sustained connection between object and people

When migrating your data from UserVoice to Kayako we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Kayako work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from UserVoice to Kayako.

  • Connect UserVoice

    Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako everything

    Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from UserVoice to Kayako.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kayako import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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