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UserVoice to Kayako Classic
migration service

Smooth , no special knowledge or programming required. A complete UserVoice to Kayako Classic data migration tool.

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Your best tool for UserVoice to Kayako Classic data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the magic happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, select records, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from UserVoice to Kayako Classic

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Kayako Classic.

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Retained association between object and people

When migrating your data from UserVoice to Kayako Classic we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Kayako Classic work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from UserVoice to Kayako Classic.

  • Connect UserVoice

    Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Kayako Classic

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic everything

    Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from UserVoice to Kayako Classic.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kayako Classic import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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