UserVoice to Issuetrak
migration service

Extremely easy , no special know how or programming required. A complete UserVoice to Issuetrak data migration tool.

More details

The best UserVoice to Issuetrak tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service information.
Automated tool

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from UserVoice to Issuetrak

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Issuetrak.

Next

When migrating your records from UserVoice to Issuetrak we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Issuetrak work

  • Get ready

    Sign up and go to our migration software.

  • Pick and connect your UserVoice service desk with HDM.

  • Grant access to your Issuetrak account.

  • Describe your needs

    Let us know exactly what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from UserVoice to Issuetrak all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Issuetrak import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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