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UserVoice to iHelpdesk
migration service

Extremely easy , no special knowledge or coding required. A complete UserVoice to iHelpdesk data migration instrument.

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The best UserVoice to iHelpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer support details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach your source and target, choose what you want to take to a new database and let the tool do the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from UserVoice to iHelpdesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in iHelpdesk.

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When migrating your records from UserVoice to iHelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UserVoice to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to iHelpdesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect UserVoice

    Choose and link your UserVoice support desk with HDM.

  • Grant the right to access your iHelpdesk account.

  • Clarify your needs

    Let us know what parts of your migration you would like to modify

  • Get your preferences estimated

    We shall investigate your application and send you with a total price and a scope of tasks.

  • Migrate from UserVoice to iHelpdesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your iHelpdesk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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