UserVoice to HelpShift
migration service
Trouble-free , no special expertise or programming required. A complete UserVoice to HelpShift data migration instrument.
UserVoice to HelpShift
The best UserVoice to HelpShift tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket is missing vital customer service information.Automated tool
Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Simple & effective
In only a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from UserVoice to HelpShift
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in HelpShift.Next
Retained link between object and people
When migrating your records from UserVoice to HelpShift we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from UserVoice to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from UserVoice to HelpShift work
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Get ready
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from UserVoice to HelpShift.
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Link UserVoice
Complete the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link HelpShift
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HelpShift all data
Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from UserVoice to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your HelpShift import
Our team would be more than happy to run a custom migration in case you have particular requirements.
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