UserVoice to GoToAssist
migration service

Trouble-free , no special know how or programming required. A complete UserVoice to GoToAssist data migration tool.

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The best UserVoice to GoToAssist tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service details.
Simple and easy process

No need to worry about scripting or constantly control each record moved.

Just attach both platforms, choose what you want to take to a new database and let the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from UserVoice to GoToAssist

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in GoToAssist.

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Retained connection between object and people

When migrating your records from UserVoice to GoToAssist we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to GoToAssist work

  • Get ready

    Sign-up and go to our migration software.

  • Connect UserVoice

    Pick and connect your UserVoice support desk with HDM.

  • Grant access to your GoToAssist account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Get your needs estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from UserVoice to GoToAssist all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your GoToAssist import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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