Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

UserVoice to Connex One
migration service

Extremely easy , no special skill set or programming required. A complete UserVoice to Connex One data migration software.

More details

The best UserVoice to Connex One tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost critical customer support information.
Easy procedure

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and allow the system do the remainder.

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select what goes where, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from UserVoice to Connex One

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Connex One.

Next

When migrating your records from UserVoice to Connex One we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from UserVoice to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Connex One work

  • Get ready

    Register and go to our migration software.

  • Connect UserVoice

    Choose and link your UserVoice service desk with HDM.

  • Connect Connex One

    Give the right to access your Connex One account.

  • Outline your needs

    Let us understand precisely what components of your migration you want to modify

  • Have your preferences estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from UserVoice to Connex One all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Connex One import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s