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UserVoice to Casengo
migration service

Trouble-free , no special expertise or coding required. A complete UserVoice to Casengo data migration tool.

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The best UserVoice to Casengo tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost essential customer support details.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just link your source and target, choose what you need to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from UserVoice to Casengo

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Casengo.

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Retained association between object and people

When migrating your records from UserVoice to Casengo we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Casengo work

  • Get ready

    Sign up and go to our migration tool.

  • Connect UserVoice

    Select and link your UserVoice support desk with HDM.

  • Grant access to your Casengo account.

  • Express your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your requirements estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from UserVoice to Casengo everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Casengo import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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