UserVoice to Alcea HelpDesk
migration service

Extremely easy , no special know how or coding required. A complete UserVoice to Alcea HelpDesk data migration software.

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The best UserVoice to Alcea HelpDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from UserVoice to Alcea HelpDesk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in Alcea HelpDesk.

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Sustained connection between object and people

When migrating your records from UserVoice to Alcea HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Alcea HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UserVoice to Alcea HelpDesk work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your UserVoice service desk with HDM.

  • Connect Alcea HelpDesk

    Give the right to access your Alcea HelpDesk account.

  • Explain your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from UserVoice to Alcea HelpDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Alcea HelpDesk import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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