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UserVoice to Aegis Help Desk
migration service

Effortless , no special expertise or programming required. A complete UserVoice to Aegis Help Desk data migration instrument.

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Your best tool for UserVoice to Aegis Help Desk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost essential customer support information.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Link the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from UserVoice to Aegis Help Desk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Aegis Help Desk.

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When migrating your data from UserVoice to Aegis Help Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UserVoice to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UserVoice to Aegis Help Desk work

  • Prepare

    Register and go to our migration software.

  • Connect UserVoice

    Pick and link your UserVoice service desk with HDM.

  • Connect Aegis Help Desk

    Grant the right to access your Aegis Help Desk account.

  • Express your needs

    Let us know exactly what aspects of your migration you wish to adjust

  • Get your preferences estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from UserVoice to Aegis Help Desk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Aegis Help Desk import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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