UserHorn to Help Sumo
migration service

Extremely easy , no special skill set or coding required. A complete UserHorn to Help Sumo data migration software.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from UserHorn to Help Sumo

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Help Sumo.

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Sustained relation between object and people

When migrating your records from UserHorn to Help Sumo we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from UserHorn to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from UserHorn to Help Sumo work

  • Get ready

    Register and go to our migration tool.

  • Connect UserHorn

    Pick and connect your UserHorn service desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you wish to modify

  • Have your requirements estimated

    We will research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from UserHorn to Help Sumo all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Sumo import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation
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