UseResponse to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete UseResponse to USU Valuemation (ITSDM) data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from UseResponse to USU Valuemation (ITSDM)

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained connectivity between object and people

When migrating your records from UseResponse to USU Valuemation (ITSDM) we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from UseResponse to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from UseResponse to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your UseResponse service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give the right to access your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know what parts of your migration you wish to tweak

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of work.

  • Migrate from UseResponse to USU Valuemation (ITSDM) all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation
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