UseResponse to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete UseResponse to USU Valuemation (ITSDM) data migration instrument.

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The best UseResponse to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service information.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from UseResponse to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained connectivity between object and people

When migrating your records from UseResponse to USU Valuemation (ITSDM) we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UseResponse to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your UseResponse service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give the right to access your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know what parts of your migration you wish to tweak

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of work.

  • Migrate from UseResponse to USU Valuemation (ITSDM) all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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