UseResponse to TeamSupport
migration service

Trouble-free , no special knowledge or programming required. A complete UseResponse to TeamSupport data migration tool.

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The best UseResponse to TeamSupport tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and observe the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Connect the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we created a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from UseResponse to TeamSupport

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in TeamSupport.

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Maintained association between object and people

When migrating your records from UseResponse to TeamSupport we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UseResponse to TeamSupport work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from UseResponse to TeamSupport.

  • Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Connect TeamSupport

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport everything

    When everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from UseResponse to TeamSupport.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your TeamSupport import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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