UseResponse to SmarterTrack
Trouble-free , no special know how or programming required. A complete UseResponse to SmarterTrack data migration tool.
Secure and ReputableYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & AccurateWe've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information
Strong security of your recordsThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in SmarterTrack.
Maintained link between object and peopleWhen migrating your records from UseResponse to SmarterTrack we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from UseResponse to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from UseResponse to SmarterTrack work
Sign-up and go to our migration software.
Select and link your UseResponse support desk with HDM.
Grant the right to access your SmarterTrack account.
Express your needs
Let us know exactly what parts of your migration you would like to adjust
Get your requirements estimated
We'll analyze your application and send you with a total price and a scope of tasks.
Migrate from UseResponse to SmarterTrack everything
Transfer all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT