UseResponse to Paldesk
migration service

Effortless , no special skill set or programming required. A complete UseResponse to Paldesk data migration instrument.

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Your best tool for UseResponse to Paldesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is everything which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from UseResponse to Paldesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Paldesk.

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Sustained connection between object and people

When migrating your data from UseResponse to Paldesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UseResponse to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UseResponse to Paldesk work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your UseResponse support desk with HDM.

  • Give the right to access your Paldesk account.

  • Outline your business needs

    Let us know what parts of your migration you need to modify

  • Have your requirements estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from UseResponse to Paldesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Paldesk import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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